Booking and Cancellation Policy:

- Clients are required to book appointments in advance to ensure availability.

- Walk-ins are welcome but subject to availability.

- Reservations can be made online or by phone.

- A 24-hour notice is required for cancellations or rescheduling without fees.

 

Pricing and Payment Policy:

- Rates for massage services are clearly displayed on the website.

- Payment must be made in full before services are provided.

- Accepted forms of payment include cash, cards, Moncash, Natcash, and Bank Transfer.

 

Health Forms and Confidentiality Policy:

- Clients are asked to fill out a health form before each session to disclose any health issues, allergies, or medical conditions.

- Information provided is confidential and used to customize the session to the client's needs.

- Personal information of clients is treated with confidentiality.

 

Hygiene Policy:

- The establishment maintains a strict cleanliness protocol to ensure a safe and hygienic environment for clients.

- Massage tables and equipment are regularly cleaned and sanitized between each appointment.

- Therapists follow proper hand hygiene practices, such as washing hands before and after each session.

- Clean linens and towels are used for each client, and disposable face cradle covers are provided.

- Clients are encouraged to communicate any hygiene concerns or preferences to ensure a comfortable experience.